These Terms of Service govern your use of the Pawsecho website and memorial services. By creating a memorial page, purchasing a plan, or otherwise using the site, you agree to these terms.
1. Service scope
Pawsecho provides memorial page creation, photo and story publishing, support plans, and related digital remembrance services.
2. Billing and automatic renewal
Monthly and annual support plans are charged automatically at the selected interval unless you cancel before the renewal date. The exact amount, billing date, and cancellation method will be shown at checkout and in the account or confirmation page.
By purchasing a recurring plan, you authorize us to charge your payment method on each renewal cycle until you cancel the plan.
3. Cancellation
To cancel a recurring plan, you may cancel through your account settings, contact us at [email protected], or use the support contact page. Please cancel before the renewal date if you do not want additional charges.
4. Content and ownership
You retain ownership of the content you upload, but by submitting it to the service you grant Pawsecho a limited license to host, display, and operate the memorial page in connection with the service.
You agree not to upload content that violates third-party rights, contains illegal material, or is defamatory or abusive.
5. Refunds
Refund eligibility is described in our Refund Policy. If your question concerns a billing dispute or renewal, please contact us at [email protected] as soon as possible.
6. Service availability
We aim to keep the service available and accessible, but we cannot guarantee uptime or uninterrupted access. We may suspend or discontinue features when necessary for maintenance, compliance, or security.
7. Limitation of liability
To the extent permitted by law, Pawsecho is not liable for indirect, incidental, consequential, or punitive damages related to the use of the service.
8. Contact
Questions about these terms may be sent to [email protected].